Managing Information Technology

Index 699

factory automation, 215–17

abbreviations used in, 216

computer-integrated manufacturing (CIM), 215

defined, 215

engineering systems, 216

factory operations, 217

manufacturing administration, 216–17

material requirements planning (MRP), 215

robotics, 217

factory operations, 217

Fair Credit Reporting Act, 582

Family Education Rights and Privacy Act, 582

Farmers Insurance Group, 227

Fast Ethernet, 75, 76, 77

local area network (LAN), 66

FAST (Financial Analysis Support Techniques) expert

system software, 242

fat client, 193

FCC, 84

feasibility analysis, 363–4

Feature Driven Development, 380

Federal Bureau of Investigation (FBI), 583, 585

National Crime Information Center, 590

Federal Communications Commission, 84

federal IS governance designs, 538

Federal Trade Commission (FTC), 272, 582, 583

Federated Department Stores, Inc., 231

federated systems, 334

feedback, 379

Fetal Care Portal, 215

fiber optic cabling, 70

fiber to the home, 82

File Transfer Protocol (FTP), 54, 81, 88

FileMaker Pro, 39

financial privacy rule, 569

FiOS Internet Service, 83

Firefox Web browser, 40, 405

Fisher-Price, 236

flash drive, 24

flash memory, 24

FMC, 215

follow-the-sun approach, 558

Force.com, 91

Ford Motor Company, 78, 215, 246, 337, 338

accounts payable at, 337

FordStar VSAT network, 78

formal groups, as horizontal mechanism, 553

formalized user, 385

formal roles, as horizontal mechanism, 553

formal systems, 331

Formula One operations, Toyota MotorSport, 201, 202

FORTRAN, 27, 46

Fortune500 companies, 403

Ethernet, 73
Fast, 75, 76, 77
Gigabit, 66, 76
local area networks (LANs), 73, 77, 80
ethical issues within IT, 575–91
analysis of, 577–8
Code of Ethics, ACM, 577
Code of Ethics and Professional Practice, IEEE and
ACM, 577
ethical issue of Mary Morrison, 666–7
ethics frameworks, 576–8
identification of, 576–7
privacy, 579–83
ETHICS method, 371
eToys.com, 259
Eudora e-mail system, 209
European Parliament, 587
European Space Agency, 234
evolutionary development prototyping, 373
Executive Dashboard, Qualitech Solutions, 235
executive information systems (EIS), 223, 234–7
defined, 234
performance management (PM) software, 235
executive sponsorship, 371
EXNUT, 242–3
Expedia (www.expedia.com), 89, 268
Experian (www.experian.com), 590
Expert Scheduling System (ESS), General Motors, 243
expert systems, 241–4
architecture of, 241
artificial intelligence shell, 242
examples of, 242–4
mobile, 243
obtaining, 242
shell, 242
Exsys Inc., 242, 243, 244
Extended Binary Coded Decimal Interchange Code
(EBCDIC), 23
eXtensible Business Reporting Language (XBRL), 48
eXtensible Markup Language (XML), 48
eXtensible Style Language (XSL), 49
external access policies, 570
external attackers, 562
external entity, 345
extranets, 255, 256
eXtreme Programming (XP), 380, 381

Facebook (www.facebook.com), 3, 82, 187, 188, 207,
258, 259, 269, 270–1, 274, 570, 575
Connect, 274
Like buttons, 270, 274
Platform, 272
privacy policy, 580