strategies for system conversion (continued)
phased, 368
pilot, 367–8
StrategyBUILDER, 226
structured techniques, 340–1
StubHub, 238
subject matter experts (SMEs), 422
subsystem (module), 332, 333
“sunk costs,” 406
Sun Microsystems, 33, 34, 56, 91, 194, 271, 541
See alsoOracle
Java, 49, 100, 101, 351
Java 2 Enterprise Edition (J2EE), 50, 199
processor chips, 26
Java Server Pages (JSP), 52
Servlets, 52
StarOffice Calc, 39
StarOffice Impress, 39
StarOffice Writer, 39
Virtual Desktop Infrastructure, 195
supercomputers, 34
superminicomputers, 30
supplier relationship management (SRM), 201
supply chain management (SCM), 190, 201, 217–9,
498–505
support services. Seeinformation system (IS) service
delivery. support software, 41–54
CASE (computer-aided software engineering) tools, 54
communications interface software, 54
database management systems (DBMS), 52–4
fourth generation languages, 46–8
languages for developing Web applications, 51–2
language translators, 43
markup languages, 48–9
object-oriented programming (OOP), 49–51
operating system, 41–3
third generation languages, 43–6
utility programs, 54
supporting mobile health clinics: The Children’s
Health Fund of New York City, 18, 157–165
switch, 76–7
switched Ethernet, 73
SWOT (strengths, weaknesses, opportunities, and
threats) analysis, 527
example of, 528
Sybase IQ, 203
Sybase PowerDesigner, 54
Symantec, 55
Norton Internet Security, 40
symbologies, 21
symmetric multiprocessor (SMP), 32
Symphony Metreo, 235
SymphonyRPM, 235
714 Index
Synchronous Optical Network (SONET), 78, 88
system decoupling, 334
system integration
IT integration post-merger, Sallie Mae, 611–27
vertical integration of systems, 192
view integration, 98
system scope, 335
system testing, 357, 366
systems concepts 329–58. See alsoe-business systems,
enterprise systems, knowledge management
systems, managerial support sytems
boundary, 331, 332
building, 366
business processes, 336–9
client/server, 62, 193–4
components of, 331, 332
defined, 329, 330
design, 365–6
development methodology, 341
distributed, 62, 192–3
engineering, 216
environment, 331
expert, 241–4
formal, 331
hierarchical decomposition of, 332
high-quality, 366
informal, 331
interfaces of, 332–4
key elements of, 330–2
legacy, 548
logical, 335–6
mobile computing, 2, 256
order entry, 196–8
organizations as, 334–5
payroll, 196
perceptive, 241
physical, 335–6, 342
requirements of, 348
strategic information systems, 526–32
systems analysis and design (SA&D), 335–6
transaction processing, 196–8
vertical integration of, 192
systems analysis and design (SA&D), 335–6
defined, 335
problem-solving steps to, 336
system scope, 335
systems analyst, 370–1
systems development life cycle (SDLC), 339–40, 361–73,
392.See alsomethodologies for acquiring systems
advantages of, 371–3
Construction phase of, 340, 365–6
cost breakdown of, 363
defined, 339, 362