Managing Information Technology

wired LANs (continued)
token bus, 73
token ring, 74
wireless access point (WAP), 74, 75, 76
wireless communication, 66–8
cellular telephone, 67
cordless telephone, 67
defined, 66
microwave, 68
smartphones, 67
wireless LANs, 67
wireless fidelity. SeeWi-Fi (wireless fidelity)
wireless LANs, 67, 74–5
CSMA/CA protocol, 74
defined, 74
network interface card (NIC), 75
Wi-Fi (wireless fidelity), 74
WiMAX, 75
wireless access point (WAP), 75
word (in computer memory), 22
word processing, 38–9
WordStar, 38
work breakdown analysis, 416–17
work process flow diagram, for accounts payable,
344.See alsobusiness processes
workday flexibility, 548
work-life balance, 548
workplace privacy, 581–2
workstation, computer, 30
World Rally Championship program (Toyota Motorsport), 202
World Trade Center, 270

718 Index

World Wide Web (WWW), 81, 197, 254. See also

Internet

customization of site, 272

data, sharing of, 62

defacement of Web site, 564

Web site design, for consumers, 272–4

World Wide Web browsers, 40See alsoBrowsers

hypertext, 40

pull technology, 40

push technology, 40

RSS reader, 40

Web browser, defined, 40

World Wide Web Consortium (W3C), 254

Xerox, 55, 73, 194, 227

XLMiner for Windows, 226

XML (eXtensible Markup Language), 48–49, 100–1, 256–7

Yahoo!, 3, 56, 62, 80, 90, 91, 270, 272

Maps, 232

Search, 82

Year 2000 (Y2K), 198, 556

compliance initiatives, 546, 556

Y2K.SeeYear 2000 (Y2K)

Youa, 273

Youku, 273

YouTube, 259, 271

ZoneAlarm Extreme Security, 40

Zuckerberg, Mark, 270. See alsoFacebook

(www.facebook.com), social media