Encyclopedia of Leadership

(sharon) #1

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Use the workspace here to draft the attributes of an employee survey that you will be using


within your business unit or organization.


SECTION 4 TOOLS FORDESIGNINGPRODUCTIVEPROCESSES ANDORGANIZATIONS 137


Plan the survey process.

The primary purpose of this survey is to:

[☛2.3 Directional Statements, 2.6 Clarifying Purpose]
Secondary purposes include:

Steps you can take to maximize response rates:

Involve survey stakeholders early and often.

Steps you will take to continually sell the survey project:

[☛5.7 Stakeholder Groups]
How will you set employee expectations for the survey project?

Act on survey results and changes promptly.

How you will clarify and cross-validate the survey results?

Steps you will take to ensure managers act on survey results promptly and nondefensively:

[☛5.1 Change Equation]
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