142 Unit 2 BUILDING THENURSE–CLIENTRELATIONSHIP
ship between his or her behavior or health practices
and the illness. Thus he or she would try to counter-
act the negative forces or spirits using traditional
cultural remedies rather than taking medication or
changing his or her health practices.
Factors in Cultural Assessment
Bechtel et al. (1998) recommend a model for assess-
ing clients using six cultural phenomena: communi-
cation, physical distance or space, social organization,
time orientation, environmental control, and biologic
variations (Box 7-1) (Table 7-4). Each phenomenon is
discussed in more detail below.
COMMUNICATION
Verbal communication can be difficult when the client
and nurse do not speak the same language. The nurse
should be aware that nonverbal communication has
different meanings in various cultures. For example,
some cultures welcome touch and consider it support-
Table 7-3
CULTURALBELIEFSABOUTHEALTH ANDILLNESS
Illness Beliefs: Causes of
Culture Mental Illness Concept of Health
African American
American Indians
Arab Americans
Cambodians
Chinese
Cubans
Filipinos
Haitians
Japanese Americans
Mexican Americans
Puerto Ricans
Russians
South Asians
Vietnamese
Lack of spiritual balance
Loss of harmony with natural world,
breaking of taboos, ghosts
Wrath of God, sudden fears, pretending
to be ill to manipulate family
Khmer Rouge brutalities
Lack of harmony of emotions, evil spirits
Heredity, extreme stress
Disruption of harmonious function of
individual and spirit world
Supernatural causes
Loss of mental self-control caused by
evil spirits, punishment for behavior or
not living good life
Humoral, God, spirituality, and interper-
sonal relationships all can contribute
Heredity, follows sufriamientos (suffering)
Stress and moving into new environment
Spells cast by enemy, falling prey to
evil spirit
Disruption of harmony in individual;
ancestral spirit haunting
Feelings of well-being, able to fulfill role ex-
pectations, free of pain or excess stress
Holistic and wellness-oriented
Gift of God manifested by eating well, meet-
ing social obligations, good mood, no
stressors or pain
Health as equilibrium, individually maintained
but influenced by family and community
Health maintained by balance of yinand
yang,body, mind, and spirit
Fat and rosy-cheeked (traditional); fitness
and staying trim (acculturated)
Maintaining balance; good health involves
good food, strength, and no pain
Maintenance of equilibrium by eating well,
attention to personal hygiene; prayer and
good spiritual habits
Balance and harmony between oneself,
society, and universe
Feeling well and being able to maintain role
function
No mental, spiritual, or physical discomforts;
being clean and not being too thin
Regular bowel movements and no symptoms
Balance of digestive fire, bodily humors, and
waste products; senses functioning nor-
mally; body, mind, and spirit in harmony
Harmony and balance within oneself
Box 7-1
➤ IMPORTANTFACTORS INCULTURAL
ASSESSMENT
Communication
Physical distance or space
Social organization
Time orientation
Environmental control
Biologic variations
Bechtel, G., Giger, J. N., & Davidhizar, R. (1998). Case
managing patients from other cultures. Journal of Care
Management,4(5), 87–91.
ive, while other cultures find touch offensive. Some
Asian women avoid shaking hands with one another
or men. Some Native American tribes believe that vig-
orous handshaking is aggressive, whereas people from