Psychiatric Mental Health Nursing by Videbeck

144 Unit 2 BUILDING THENURSE–CLIENTRELATIONSHIP

Table 7-4

(Continued)

Social Time

Culture Communication Space Organization Orientation

Nonverbal:polite,

shy, less eye con-

tact with authority

figures, smile and

nod as sign of

respect

Tone:rich and

expressive, in-

creased volume

for emphasis

Nonverbal:quiet and

polite, reserved

and formal, little

eye contact with

authority figures

Tone:soft, conflict

avoided

Nonverbal:avoid

direct eye contact

with authority

figures

Tone:respectful and

polite

Nonverbal:eye

contact varies

greatly, desire

warm and smooth

interpersonal

relationships

Tone:melodic,

increased volume

for emphasis

Nonverbal:direct

eye contact,

nodding means

approval

Tone:sometimes

loud even in

pleasant

conversations

Nonverbal:direct

eye contact

considered rude;

modesty, humil-

ity, shyness

emphasize

Tone:soft, may

boss younger

people

Nonverbal:gentle

touch may be

accepted in

conversation, no

eye contact with

authority

Tone:soft-spoken

Haitians

Japanese

American

Mexican

American

Puerto Ricans

Russians

South Asians

Vietnamese

Very friendly and

close with family,

respectful hand-

shake with others

Touching un-

common, small

bow, handshake

with younger

generation

Touch by strangers

not appreciated,

handshake polite

and welcomed

Space close for fam-

ily and friends,

handshake with

others

Space close for

family and friends

and more distant

for others until fa-

miliarity is estab-

lished

Personal space

constricted; hand-

shake acceptable

for men but not

common among

women

Personal space

more distant than

in European

Americans

Close, tightly knit,

extended family

and nuclear fam-

ily, matriarchal

society

Family-oriented,

self subordinate

to family unit;

family structure

hierarchical,

interdependence

Mostly nuclear fami-

lies with extended

family and god-

parents; family

comes first

All activities, deci-

sions, social and

cultural standards

conceived around

family

Extended family

with strong family

bonds and great

respect for elders

Extended family

common, daugh-

ter expected to

move in with

husband’s family

Highly family-

oriented, may

be nuclear or

extended

Not committed to

time or schedule,

everyone and

everything can wait

Promptness impor-

tant, often early for

appointments

Present-oriented, time

viewed as relative

to situation

May be late for

appointments or

want more time

than allotted

On time or early

Not extremely

time-conscious in

social situations,

but on time for

appointments

Fashionably late at

social functions,

but understand

the importance of

being on time for

appointments