scales: Decision Making Confusion (DMC), Commitment Anxiety
(CA), and External Conflict (EC). Scale scores enable career coun-
selors to identify specific blocks that impede the processing of infor-
mation within the domains of the pyramid and the respective phases
of the CASVE cycle. The DMC scale reveals dysfunction in the
communication, analysis, and synthesis phases, which entail the der-
ivation of career alternatives; the CA scale alludes to the transition
from arriving at a solution to the career problem in the valuing phase
to a commitment to action in the execution phase; and the EC scale
addresses the valuing phase in which clients weigh the importance of
their views in relation to the views of significant others.
On the basis of CTI scores and interview data, a client is as-
signed to one of three levels of readiness: high, moderate, or low
(Sampson et al., 2000). Individuals with elevated scores on most
CTI dimensions, suggesting both high complexity and low capabil-
ity, would be seen as possessing a low state of readiness. Individuals
with CTI scores in the average range, suggesting moderate com-
plexity and capability, would be considered in a moderate state of
readiness. Individuals with low CTI scores and high levels of capa-
bility would be viewed as having a high state of readiness for career
problem solving and decision making.
Making Decisions About Career Interventions
From a CIP perspective, the cost-effectiveness of career services
depends on the level of practitioner support meeting, but not ex-
ceeding, the needs of the person being served. Therefore, persons
collaboratively judged by the counselor and the client to have high
career decision-making readiness may be most cost-effectively
served by self-help services. Persons initially assessed to have mod-
eratecareer decision-making readiness may be most cost-effectively
served by brief staff-assisted services; individuals with lowreadiness
may best be served by individual case-managed services. Figure 8.3
shows the relationship between CIP readiness constructs (capabil-
ity and complexity) and levels of career service delivery (self-help,
brief staff-assisted, and individual case-managed).
334 CAREER CHOICE AND DEVELOPMENT