Perreault−McCarthy: Basic
Marketing: A
Global−Managerial
Approach, 14/e
Back Matter Notes © The McGraw−Hill
Companies, 2002
758 Notes
p. 1Bff.; “Bottled Up,” Fortune, September 18, 2000, pp. 194–206; “EZ
Being Green: Kids Line Is Latest Heinz Innovation,” Advertising Age, July
10, 2000, p. 3ff.; 2000 Annual Report, Heinz. For more on ski resorts, see
“It’s All Downhill: Sugar Mountain Opens Slopes to Mountain Bikers,”
Raleigh News & Observer, July 25, 1999, p. 1Hff.; “Bikers Give Ski
Resorts Summer Time Lift,” The Wall Street Journal,July 7, 1994, p. B1ff.
For more on Nike, see “Nike Puts Its Swoosh on MP3 Players, Walkie-
Talkies, Heart Monitors,” The Wall Street Journal,May 10, 2000, p. B1ff.;
2000 Annual Report, Nike; “It’s Not Just about Shoes,” Newsweek, May
18, 1998, pp. 50–51.
9.For more on McDonald’s and its hotel diversification effort, see
“Would You Like a Bed with Your Burger?” Ad Age Global, February
2001, p. 12; “The Golden Arches: Burgers, Fries and 4–Star Rooms,” The
Wall Street Journal,November 17, 2000, p. B1ff.; 2000 Annual Report,
McDonald’s.
10.For more on Purafil, see “Small Businesses Find International Suc-
cess,” USA Today, June 30, 2000, p. 1Bff.
11.For more on JLG, see “The Secret of U.S. Exports: Great Prod-
ucts,” Fortune, January 10, 2000, pp. 154C-J.
12.Susan P. Douglas, “Exploring New Worlds: the Challenge of Global
Marketing,” Journal of Marketing, January 2001, pp. 103–108; Catharine
M. Curran, “Selling to Newly Emerging Markets,” Journal of the Academy
of Marketing Science, Summer 2001, pp. 324–27; “Key Ingredient in
Going Global Is Acquiring Local Tastes,” USA Today,December 2,
1997, p. 15A; Judith Clair, “International Marketing: Your Company’s
Next Stage of Growth,” Journal of the Academy of Marketing Science, Sum-
mer 1997, pp. 257–58; C. P. Rao, “Marketing to China: One Billion New
Customers,” Journal of the Academy of Marketing Science, Spring 1997, pp.
171–72; Dana-Nicoleta Lascu, “Total Global Strategy: Managing for
Worldwide Competitive Advantage,” Journal of Marketing, July 1994, pp.
121–23.
13.Available from World Wide Web: http://www.hallmark.com;
2000 Annual Report, Hallmark; “American Greetings Thinks Time for
‘Anytime’ Is Now,” The Wall Street Journal,March 24, 1998, p. B9;
“American Greeting, Hallmark’s Cards Will Send an Earful,” The Wall
Street Journal,November 5, 1993, p. B10B; “Old-Fashioned Sentiments
Go High-Tech,” The Wall Street Journal,November 9, 1992, p. B1ff.
14.Shelby D. Hunt and Robert M. Morgan, “Resource-Advantage
Theory: A Snake Swallowing Its Tail or a General Theory of Competi-
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and Vicki Cheston, “Normative Models and Practical Applications of
Segmentation in Business Markets,” Industrial Marketing Management,
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Specialness to Focus Your Business, Corner Your Market, and Make Cus-
tomers Seek You Out,” Journal of the Academy of Marketing Science,
Summer 1997, pp. 259–60; S. Ratneshwar, Cornelia Pechmann, and
Allan D. Shocker, “Goal-Derived Categories and the Antecedents of
Across-Category Consideration,” Journal of Consumer Research, Decem-
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Srivastava, “Customer-Oriented Approaches to Identifying Product-Mar-
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Mark I. Alpert, and Allan D. Shocker, “A Customer-Oriented Approach
for Determining Market Structures,” Journal of Marketing,Spring 1984,
pp. 32–45.
15.For more on both Nividia and Check Point, see “Little Niches that
Grew,” Business Week,June 18, 2001, pp. 100–01. See also “The Riches
in Market Niches,” Fortune,April 27, 1987, pp. 227–30; Robert E. Lin-
neman and John L. Stanton, Jr., “Mining for Niches,” Business Horizons,
May–June 1992, pp. 43–51; Michael E. Raynor, “The Pitfalls of Niche
Marketing,” The Journal of Business Strategy,March/April, 1992, pp. 29–32.
16.Terry Elrod and Russell S. Winer, “An Empirical Evaluation of
Aggregation Approaches for Developing Market Segments,” Journal of
Marketing,Fall 1982, pp. 32–34; Frederick W. Winter, “A Cost-Benefit
Approach to Market Segmentation,” Journal of Marketing,Fall 1979, pp.
103–11; Andrew Hilton, “Mythology, Markets, and the Emerging Europe,”
Harvard Business Review,November–December 1992, pp. 50–127.
17.Available from World Wide Web: <http://www.kaepa.com>; “Tap-
ping into Cheerleading,” Adweek’s Marketing Week,March 2, 1992, p. 17.
18.Philip A. Dover, “Segmentation and Positioning for Strategic Mar-
keting Decisions,” Journal of the Academy of Marketing Science, Summer
2000, pp. 438–41; John Hogan, “Defining Your Market: Winning Strate-
gies for High-Tech, Industrial, and Service Firms,” Journal of the Academy
of Marketing Science, Summer 2000, pp. 442–4; Hershey H. Friedman and
Linda W. Friedman, “Reducing the ‘Wait’ in Waiting-Line Systems:
Waiting Line Segmentation,” Business Horizons, July–August 1997, pp.
54–58; Alex Chernev, “The Effect of Common Features on Brand
Choice: Moderating Role of Attribute Importance,” Journal of Consumer
Research, March 1997, pp. 304–11; Dianne S.P. Cermak, Karen Maru
File, and Russ Alan Prince, “A Benefit Segmentation of the Major
Donor Market,” Journal of Business Research,February 1994, pp. 121–30;
Robert L. Armacost and Jamshid C. Hosseini, “Identification of Determi-
nant Attributes Using the Analytic Hierarchy Process,” Journal of the
Academy of Marketing Science,Fall 1994, pp. 383–92; Joel S. Dubow,
“Occasion-based vs. User-based Benefit Segmentation, A Case Study,”
Journal of Advertising Research,March/April 1992, pp. 11–19; Peter R.
Dickson and James L. Ginter, “Market Segmentation, Product Differenti-
ation, and Marketing Strategy,” Journal of Marketing,April 1987, pp.
1–10; Russell I. Haley, “Benefit Segmentation—20 Years Later,” Journal
of Consumer Marketing1, no. 2 (1984), pp. 5–14.
19.For more on General Mills, see “General Mills Intends to Reshape
Doughboy in Its Own Image,” The Wall Street Journal,July 18, 2000, p.
A1ff. See also “Food Marketing,” Brandweek, April 30, 2001, pp. 20–26.
20.For more on wired hotels, see “New at the Inn: Remote-Control
Curtains,” The Wall Street Journal,April 27, 2001, p. W9; “Find Wired
Hotels at Bargain Prices,” Investor’s Business Daily, September 15, 2000,
p. A1; “Hotels Add Fast Internet to Room Services,” Investor’s Business
Daily, July 5, 2000, p. A8; “Hotels Target Generation X,” USA Today,
February 10, 2000, p. 1Bff.; “Hotels Fired Up to Get Wired Up,” USA
Today, September 2, 1999, p. 1Bff.; “For Hotel Guests with Glitches, High-
Tech Room Service,” The Wall Street Journal,August 30, 1999, p. B1ff.
21.“Marketers Find ‘Tweens’ Too Hot to Ignore,” USA Today, July 10,
2001, p. 13A; “Yamada Card Gives Credit to Struggling Brazilians,” The
Wall Street Journal,March 27, 2001, p. B1ff.; “Grown-Up Drinks for Ten-
der Taste Buds,” Business Week,March 5, 2001, p. 96; “Boosting Diageo’s
Spirits,” The Wall Street Journal,February 12, 2001, p. B1ff.; “Soda Pop
That Packs a Punch,” Newsweek, February 19, 2001, p. 45; “New Web
Sites Let Kids Shop, Like, Without Credit Cards,” The Wall Street Jour-
nal,June 14, 1999, p. B1ff.; “How Big Liquor Takes Aim at Teens,”
Business Week,May 19, 1997, p. 92; “How ‘Medicaid Moms’ Became a
Hot Market for Health Industry,” The Wall Street Journal,May 1, 1997, p.
A1ff.; Suzeanne Benet, Robert E. Pitts, and Michael LaTour, “The
Appropriateness of Fear Appeal Use for Health Care Marketing to the
Elderly: Is It OK to Scare Granny?” Journal of Business Ethics,January
1993, pp. 45–56; “New Converse Shoe Named Run ‘N Gun Is Angering
Critics,” The Wall Street Journal,February 8, 1993, p. B5; “‘Black Death’
Becomes ‘Black Hat’ so that Vodka Can Stay on Shelves,” The Wall
Street Journal,May 12, 1992, p. B6; “Malt Liquor Makers Find Lucrative
Market in the Urban Young,” The Wall Street Journal,March 9, 1992, p.
A1ff.; Richard W. Pollay, S. Siddarth, Michael Siegel, Anne Haddix et
al., “The Last Straw? Cigarette Advertising and Realized Market Shares
Among Youths and Adults, 1979–1993,” Journal of Marketing, April
1996, pp. 1–16; N. C. Smith and Elizabeth Cooper-Martin, “Ethics and
Target Marketing: The Role of Product Harm and Consumer Vulnerabil-
ity,” Journal of Marketing, July 1997, pp. 1–20.
22.Girish Punj and David W. Stewart, “Cluster Analysis in Marketing
Research: Review and Suggestions for Application,” Journal of Marketing
Research,May 1983, pp. 134–48; Fernando Robles and Ravi Sarathy,
“Segmenting the Computer Aircraft Market with Cluster Analysis,”
Industrial Marketing Management,February 1986, pp. 1–12.