upon a perceived inability to direct services can be challenged. Service should not be
terminated on the basis that a person cannot direct services without exploring all
options and forms of accommodation needed to permit services to continue.
II. Assisting Clients with Attendant Services Issues
The goal of defending a person’s access to attendant services is to obtain or preserve
services at the level required to allow the individual to function independently and with
dignity, to their optimal level, within their home and the community. The primary concern
is achieving the level of services required by the individual.
The manner in which services are offered is an important component of attendant
services. Many individuals require support with intimate personal activities such as
toileting and bathing. It can be a major imposition on a person’s dignity, personal
integrity and overall sense of well-being when disputes arise about such services. Given
the nature of the services being provided, it is easy for minor disagreements and
personality conflicts to impact upon the relationship between a consumer and an
attendant.
III. Types of Attendant Services
Generally, there are four types of publicly funded attendant services:
- Support Services Living Units/Assisted Living Services in Supportive Housing;
- Shared Living Units;
- Attendant Outreach Services; and
- Direct Funding.
Each service offers certain benefits and advantages as well as challenges.