Leadership - What Really Matters: A Handbook on Systemic Leadership (Management for Professionals)

According to Maslow, motivation functions along a simple equation: needs plus incentive equals the desired behavior. This conser ...

As such, it is not the infamous “kick in the tail” in the sense of pressure, harassment and threats that motivates employees, no ...

Inattribution theory, which enjoyed its heyday in the social psychology of the 1970s and 1980s, the focus is also on monitoring ...

being Peter R. Hofstatter and Klaus Macharzina. The limit of these theories lies in the enormous complexity of interactions. The ...

and career opportunity, and/or due to poor relationships with the managers. More specifically: Reasons why employees join: Reput ...

2.3.2.8 The “Wonder Weapon” Motivation Sprenger asserts that “motivating” has become quite synonymous with leadership, and is a ...

potential in their job, and find this rewarding. Yet businesses either fail to react, or react too slowly to the changing expect ...

biceps,” Sprenger says cynically. In his opinion efforts to stimulate identity resem- ble a pubescent fan culture. The strategy ...

to uphold agreements. A manager has to find out why the service is not provided – and analyze his or her own contribution to tha ...

in the former category is the employee’s relationship with their immediate supervi- sor, according to Sprenger: “The relationshi ...

Leadership must take people seriously and respect them – but at the same time, managers should not lose respect for themselves a ...

betray them. According to Sprenger, there is also a form of “horizontal” distrust that makes competitors out of colleagues and t ...

2.3.3.2 Why Trust? The old means of control, power and money, are no longer sufficient to coordinate the actions of knowledge wo ...

customer loyalty. “Confidence is the beginning of everything,” as a bank advertise- ment claims, and customer loyalty is invalua ...

They lack the necessary technical and detailed knowledge, and often also the direct access, if the employees work in virtual tea ...

maximize their cooperation profits and reduce the costs of transactions. “Especially modern forms of organizations such as virtu ...

safeguards, doing away with progress reports and abolishing regulations: “Vulner- ability is the means to begin a trusting relat ...

work in the corporate hierarchy, is at the same time a giver and receiver of trust. The willingness to trust also depends on the ...

but in an instant it can be destroyed by a deliberate or inconsiderate word or action. But here Sprenger calls for caution and f ...

2.3.3.9 Unlimited Trust? The trust between managers and employees, between colleagues or between the company and the customer is ...