Copyright © 2005, Idea Group Inc. Copying or distributing in print or electronic forms without writtenAbout the Authors 363Lieutenant Colonel Ellen C. England is an assistant professor of engineering and
environmental management at the Air Force Institute of Technology in Dayton, Ohio, and
has served as an Air Force bioenvironmental engineer for 18 years. She currently acts
as program manager for the Environmental Engineering and Science Program and director
of the Environmental Health and Safety Committee. She holds a BS, industrial engineer-
ing, University of Iowa, 1986; MS, general administration, Central Michigan University,
1991; MS, environmental health, University of Minnesota, 1996; and PhD, environmental
engineering, University of Missouri-Rolla, 2003. Her primary research interests include
occupational exposure assessment, air pollution control using bioreactors, and environ-
mentally sustainable design. Lt. Col. England has coauthored 25 manuscripts in these
areas and others.
Rafael Enparantza is an industrial engineer and holds a PhD in mechanical engineering
(1992) and an MSc in advanced manufacturing technology (1988) from the University of
Manchester, UK. His research experience began in 1986 at Tekniker (Spain) in the
Department of Applied Mechanics. In 1992, he joined the Production Engineering
Department where he took part in international projects related to cost estimation and
computer-aided systems integration. From 1995 onward, he worked in different mechani-
cal manufacturing companies and he rejoined Tekniker in 2002 in the area of product
development technologies.
Robert D. Galliers is currently the provost and VP for academic affairs at Bentley College
in Boston, Massachusetts. He has been a professor of information systems and research
director in the Department of Information Systems at the London School of Economics
(LSE). Prior to his positions at LSE, he served as Lucas professor of management and dean
of the Warwick Business School, and earlier as foundation professor and head of the
School of Information Systems at Curtin University in Australia. A leader in the field of
management information systems, Galliers is editor-in-chief of the Journal of Strategic
Information Systems, and a fellow of both the British Computer Society and the Royal
Society of Arts. Galliers is a Harvard University graduate, with a master’s in management
systems from Lancaster University, UK, and a doctorate in information systems from LSE.
He is past president of the Association for Information Systems, and was co-chair of the
2002 International Conference of Information Systems.
From 1988 to 1994, Thomas Hahn completed professional training to become a locksmith.
Afterwards, he studied business and informatics at the University of Linz, Austria. The
focus of his studies was on workflow management, process management, and in
particular, knowledge management. He finished his study in November 2000. In 2001, he
began working at Profactor Production Research GmbH where he was responsible for
processing several projects in the area of process and knowledge management. He
managed and coordinated projects on national and European level. In May 2004, he took
over as the scientific head of the organizational development department at Profactor.
Afsoun Hatami is a PhD candidate in information systems at the London School of
Economics (LSE). Her doctoral thesis is on the role of information and knowledge in
decision making and strategizing. She examines the alignment of information infrastruc-
ture and strategizing processes in global organizations through a socio-technical lens.