A
Accidental project managers, 2
Accountability, 191
Action risk, 56
Activities
in scope management, 114
terminology, 121, 122
in work breakdown structure,
115–18
Actual Cost of Work Performed,
175
Administration, 134, 233
Advance preparation, for com-
munications, 207
Alternative work methods, 181
Ambiguity, tolerating, 39
Analysis
of lessons learned, 239. See
alsoLessons learned studies in
project control, 169–78
in risk management, 143–44,
147–48
Anonymous input, 238
Anxieties of team members,
83–85
Arrows, in network diagrams, 126
As-built data, 232–33
Assumption of risk, 150
Assumptions, 56, 68
Authority of project managers,
32–33, 200
Authorization, obtaining, 73–74
Avoidance of risk, 149B
Babysitters, project managers as,
44
Background information, 56
Backward pass, 121, 131–32
Baseline of measurement,
163–64
Baseline project plans, 221–22
Behavioral skills of leadership,
37, 40
Best solutions. SeeSolutions
Bosses, 192, 199
Brainstorming, 58
Budgeted Cost of Work
Performed, 175
Budgeted Cost of Work
Scheduled, 175
Budgets, preparing, 15–16, 221
Business case, preparing, 23,
219–20
C
Cash flows, 60–62, 63
Cash hole calculations, 60, 62
“cc” messages, 207
Certainty versus uncertainty. See
Uncertainty
Chain of accountability, 186
Challenges, common. See also
Problems; Risk; Uncertainty
Close-out phase
documentation, 224–26,
234–35, 236
elements of, 12241
Index
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