Better Manager 7th prelims:Better Manager 7th edition

CRISIS MANAGEMENT TECHNIQUES – ORGANIZATIONS From an organizational viewpoint, crisis management is not a quick-fix solution. It ...

How to manage performance Managers get things done through people. To do this well they must manage and improve the performance ...

PLANNING PERFORMANCE Performance planning is carried out jointly by you and the indi- vidual members of your team. The aim is to ...

performance review. The process of continuing assessment should be carried out by reference to agreed objectives and to work, de ...

■ ‘Performance reviews are not just about criticizing people. They are opportunities to recognise achievements as well as agreei ...

Work to a clear structure. The meeting should be planned to cover all the points identified during preparation. Create the righ ...

individual’s point of view and to provide a basis for discus- sion – many people underestimate themselves. Discuss performance, ...

How to manage projects Project management is the planning, supervision and control of any activity or set of activities that lea ...

project. A business case has to be made. This means answering two basic questions: Why is this project needed? What benefits ar ...

■ an estimate of the time required to complete each major oper- ation or stage; ■ a procurement plan to obtain the necessary mat ...

These can be treated as ‘milestone’ meetings when they are timed to coincide with the key stages of the project. TEN STEPS TO EF ...

How to manage risk Risk management is concerned with avoiding unacceptable risks and managing existing risks in order to minimis ...

affected by political risks and a software firm has to be prepared for the risk that a competitor will produce a better product. ...

MINIMIZING RISK The main ways to minimize risk are: Institute financial controlsto prevent fraud. Set up compliance arrangement ...

■ formulate a business risk controls policy and ensure that everyone knows and understands it; ■ anticipate business risk at the ...

How to manage strategically It is often said that managers must be strategic if they want to get on. But what is the process of ...

a definitive guide to the organization’s long-term intentions. Many people still believe that this is the case, but it is a misr ...

STRATEGIC MANAGERS Managers who act strategically will think about what the organi- zation wants to be and become and what they ...

How to manage stress You become stressed when you experience more pressure, frus- tration, or a higher level of emotional demand ...

SYMPTOMS OF STRESS The symptoms of stress that you can observe in others or your- self include inability to cope with the demand ...