team to develop specific, attainable targets for the next few years. These
targets are designed so that, when attained, they will drive the projected
financial gains identified during the benchmark.
Figure 7 : Sample Metrics (source: ABB)Metric Hierarchy
Leading / Lagging Indicators / Metrics
▪ Leading metrics or KPIs lead to a result.
▪ Lagging metrics or KPIs are the result.
▪ Examples:
o Low Level - PM Compliance (leading) / MTBF (lagging)
o High Level - MTBF (leading) / Cost (lagging)