http://mysolar.cat.com/cda/layout?m=6637&x=7 reprinted by permission of Solar Turbines;
Table 11.3 adapted from T. S. H. Teo and Y. Pian, A contingency perspective on Internet adop-
tion and competitive advantage in European Journal of Information Systems, Vol. 12, Issue 2, 2003,
reproduced by permission of Palgrave Macmillan and the authors (Teo, T. S. H. and Pian, Y.
2003); Figure 11.4 screenshot from http://www.direct.gov.uk/Homepage/fs/en reproduced under
the terms of the Click-Use Licence; Figure 11.5 from Implementing e-value strategies in UK
retailing in International Journal of Retail Distribution and Management, 33 (6), republished with
permission of Emerald Group Publishing Ltd. (Nicholls, A. and Watson, A. 2005).Mini Case Study 1.1 written by Peter Davies, eCommerce Adviser at Menter Môn
(www.menter.mon) for the Opportunity Wales project (www.opportunitywales.co.uk)
reprinted by permission of the author; Mini Case Study 3.3 adapted from case study Comet:
The Price is Right Promotion from http://www.virginradio.co.uk/sales/case_studies/25.html
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1998 (DPA) and extracts from Privacy and Electronic Communications Regulations (PECR)
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print ad copy for Have you clicked yet? campaign reprinted by permission of British Airways
plc; Case Study 4 reprinted by permission of Tesco Stores Limited; Chapter 5, p. 219, defini-
tion of prosumer from http://www.wordspy.com/words/prosumer.asp, Copyright ©
1995-2006 Paul McFedries and Logophilia Limited, reprinted by permission of Paul
McFedries; Case Study 6 from article Interactive Being in Computer Weekly, 2nd May, reprinted
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The medium is part of the message, published in the proceedings of the ARF/ESOMAR
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from DEC Tsunami 2004/5, http://www.dec.org.uk, reprinted by permission of Disasters Emergency
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from Internet stores expect a merry Christmas as online sales soar in The Times, 16 November
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