Use the same downward inflection of your voice on this closing
question, too.
2.Prospect: Not so fast. I don’t think I will be ready for you to start
then.
2.Bill:OK, my schedule is clear starting on September 15. Can we
agree on September 15, or would October 1 be better for you.
Use the same downward inflection of your voice on this closing
question, too.
2.Prospect: September 15. I’ll get my checkbook.
Professional Telephone Affirmations
- I love to talk on the phone.
- I forgive my mother (father) for disapproving of me for talk-
ing on the phone. - Now that I am grown up, I can make all the phone calls I want.
- It is OK for me to phone people.
- It is OK for me to interrupt people.
- It is OK for me to bother people.
- It is OK for me to argue with people.
- I’ve been hung up on before.
- It is OK for me to pretend that approval has value.
- “No” means I decline your offer, I love you, I admire you, I re-
spect you, and I am open to future offers. - The phone company is my friend.
- The phone company wants me to use the phone.
- The telephone is my most valuable business tool.
- I love to pay my phone bill.
- I can call whoever I want.
- I love talking about ( ).
- I love telling people about ( ).
- Everyone I talk with is greatly interested in ( ).
- Anyone who can afford a telephone can obviously afford what
I am offering. - The people that I talk with can make up their minds quickly.
- It is OK for me to say “I don’t want to talk with you any
longer.” - I always have time for my phone calls.
- Learning to sell is much easier than commuting.
246 Learning to Sell the Easy Way