leadership and motivation in hospitality

In addition to these six indicator variables, a seventh, WV7: Working in general...
Is one of the most important things in my life, is drawn from London’s (1983:
622) Primacy of Work concept which describes the satisfaction derived from one's
career compared to other areas of life. This indicator is included to provide an all-
encompassing measure of work values following the same rationale as item six in
the Job Satisfaction item scale – this rationale is described below in Section 5.3.

The definition, rationale and individual items for the Work Values construct are
summarised in Figure 5 - 2.

Construct name Work Values (WV)

Definition An individual’s disposition towageneral beliefs about work rd work in general / set of

Understanding of
concept

Relates to beliefs/values about work in general rather than
attitudes specific to the current job
Inclusion
rationale

To evaluate what effect, if any, work values / work

orientations / have on employee attitudes

Scale source/s MOW International Research TeamMOW International Research Program (1995)^ (1987)^

Scale semantic Agreement
Thinking about work in general (i.e. not just your
current job)

Working, in general...

Level of agreement

Strongly

disagree

Strongly

agree

WV1 Gives me status and prestige (gives me a feeling of being worthwhile) 1 2 3 4 5

WV2 Provides me with an income that is needed 1 2 3 4 5
WV3 Helps keep me busy/occupied 1 2 3 4 5
WV4 Lets me meet interesting people 1 2 3 4 5
WV5 Is a useful way for me to contribute to society 1 2 3 4 5
WV6 Is interesting and satisfying to me 1 2 3 4 5
WV7 Is one of the most important things in my life 1 2 3 4 5

Figure 5-2 The Work Values construct

The items WV1 to WV6 have been reworded to simplify the language to reflect
that some respondents will not speak English as a first language. The item WV7
is interpreted from London’s (1983) description of the Primacy of Work concept.
The exact role of items WV2 and WV3 in the original set of statements is unclear
since these two items run at something of a tangent to the other items (i.e. WV2
relates to transactional dimensions of working and WV3 relates more to ‘work as