Strategic Human Resources Management and Planning 37
Recruiting, staffi ng, and search services: The provision of online, recruitment
technology, search, temporary staffi ng, and full - service recruitment
process outsourcing.
Relocation services for employees moving from one community to another:
Reloca tion fi rms typically make their money though commissions
from home sales and moves.
Screening and workplace security services: Drug testing, background
screening for applicants and existing employees, academic veri-
fi cation, resident work eligibility, employment history, and workplace
security functions.
Human resources information systems and Web - based services: The provision
of HR services through human resources information systems and
Web - based services.
Incentive services: Developing employee recognition programs, measuring
return on investment of such programs, providing technology
support for incentive programs, and purchasing gift certifi cates and
gift baskets for employees.
Information technology services: Application development, architecture
consulting, business intelligence, content management, data security
and warehousing, enterprise resource planning, e - procurement,
system integration, technology infrastructure, and Web hosting and
development services.
Professional employer organizations (PEOs) and administrative services
organizations (ASOs): Coemployment service, where employees are
paid under the PEO ’ s federal employer identifi cation number and
placed on the PEO ’ s benefi ts program and workers ’ compensation
policy. ASOs offer many of the same services as a PEO but under
a non - coemployer relationship.
Enterprise HRO services: Comprehensive HR functions such as benefi ts
consulting and administration, employee recognition and incentives,
human resources information systems and human resources
information technology, payroll, recruiting and staffi ng, relocation,
screening, training and development.The public sector has been reluctant to pursue human resources
outsourcing aggressively as unions do not approve of outsourcing when
it means the termination of staff. Also, many HRO services are provided by
employees working in other countries, meaning that jobs are transferred
out of the United States and local communities.