_________________________ Conventional Occupations: Claims Adjusters, Examiners, and InvestigatorsConventional–
C
Cargo and Freight Agents
! Personality Code: CER! Education/Training Required: Moderate-
term on-the-job training
! Annual Earnings: $37,060
! Beginning Wage: $22,720
! Earnings Growth Potential: Medium
! Growth: 16.5%
! Annual Job Openings: 9,967
! Self-Employed: 1.1%
! Part-Time: 6.1%
Expedite and route movement of incoming and
outgoing cargo and freight shipments in airline,
train, and trucking terminals and shipping docks.
Ta ke orders f rom cu stomers a nd a rra nge pickup of
freight and cargo for delivery to loading platform.
Prepare and examine bills of lading to determine
shipping charges and tariff s. Negotiate and arrange
transport of goods with shipping or freight compa-
nies. Notify consignees, passengers, or customers
of the arrival of freight or baggage and arrange for
delivery. Advise clients on transportation and pay-
ment methods. Prepare manifests showing baggage,
mail, and freight weights and number of passen-
gers on airplanes and transmit data to destinations.
Determine method of shipment and prepare bills
of lading, invoices, and other shipping documents.
Check import/export documentation to determine
cargo contents and classify goods into diff erent fee or
tariff groups, using a tariff coding system. Estimate
freight or postal rates and record shipment costs and
weights. Enter shipping information into a computer
by hand or by using a hand-held scanner that reads
bar codes on goods. Retrieve stored items and trace
lost shipments as necessary. Pack goods for shipping,
using tools such as staplers, strapping machines, and
hammers. Direct delivery trucks to shipping doors
or designated marshalling areas and help load and
unload goods safely. Inspect and count items received
and check them against invoices or other documents,
recording shortages and rejecting damaged goods.
Install straps, braces, and padding to loads to prevent
shifting or damage during shipment. Keep records
of all goods shipped, received, and stored. Coordi-
nate and supervise activities of workers engaged in
packing and shipping merchandise. Arrange insur-
ance coverage for goods. Direct or participate in
cargo loading to ensure completeness of load and
even distribution of weight. Open cargo containers
and unwrap contents, using steel cutters, crowbars,
or other hand tools. Attach address labels, identifi ca-
tion codes, and shipping instructions to containers.
Contact vendors or claims adjustment departments
to resolve problems with shipments or contact service
depots to arrange for repairs. Route received goods
to fi rst available fl ight or to appropriate storage areas
or departments, using forklifts, handtrucks, or other
equipment. Maintain a supply of packing materials.
GOE—Interest Area/Cluster: 16. Tra nsportation,
Distribution, and Logistics. Work Group: 16.07.
Tr a n spor t at ion Suppor t Work. Other Jobs in " is
Work Group: Bridge and Lock Tenders; Cleaners
of Vehicles and Equipment; Laborers and Freight,
Stock, and Material Movers, Hand; Railroad Brake,
Signal, and Switch Operators; Traffi c Technicians.
Skills: Negotiation; Instructing; Writing; Ser-
vice Orientation; Monitoring; Speaking; Learning
Strategies.
Education and Training Program: General Offi ce
Occupations and Clerical Services. Related Knowl-
edge/Courses: Transportation; Geography; Cus-
tomer and Personal Service; Clerical Practices;
Computers and Electronics; Administration and
Management.
Work Env ironment : Indoors; sitting; repetitive
motions.Claims Adjusters, Examiners, and Investigators
See Claims Examiners, Property and Casualty
Insurance (a Conventional job) and Insurance Adjusters,
Examiners, and Investigators (a Conventional job),
described separately.