HR Asia — January 2018

(Nancy Kaufman) #1

HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIAHR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA


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his year, 9,360 employees from a total of 320
companies across Malaysia responded to the HR
Asia Best Companies to Work for in Asia™ Survey.
As part of the judging parameters of the Awards,
each participating company nominated at least 20
employees, or 20% of their workforce (whichever is
lower), guided by an Employee Selection Guide to take the HR Asia
Employee Input Survey™ (EIS).
HR Asia developed this proprietary survey in consultation
with a team of senior industry practitioners and leading thought
leaders. The EIS addresses issues of engagement, motivation and
advocacy using a 5-point scoring scale.
The Summary of Findings is based on three main
factors that determine the satisfaction of the individual in an
organisation: Heart, Mind and Soul. Likewise, questions in
the EIS were structured around three categories: employee
engagement, workplace culture, as well as advancement and
development opportunities. Various other key points from each
company were also taken into account, so as to obtain as
accurate a result as possible.

HEART, MIND & SOUL Respondents in this survey scored
the highest in emotional engagement. 79% respondents were
comfortable and experienced job satisfaction. Sentiments such as “I
know clearly what is expected from me at work” and “I know exactly
how my work can contribute to the fulfi lment of my organisation’s
vision” won the highest ratings.
Behaviour and advocacy came a close second. 78% of the
employers had created a sense of company ownership and loyalty
that the employees were proud to be part of. They agreed to the
sentiment of “Given the opportunity, I would like to recommend
my company’s /services to my friends/family” and “I would like to
pursue my career in this organisation for at least two more years”.
Listed employers also scored high in creating positive
motivation and intent among employee; with 75.6% of respondents
agreeing that their workplace is motivating and encouraging
through their response to statements such as “I feel that I am part
of the team working for a common goal” and “I feel a sense of
commitment of this organisation”.

WHAT EMPLOYEES ARE HAPPY ABOUT
The leading sentiment across all surveyed companies is “I feel that
I am part of the team working for a common goal”, followed by “I
know clearly what is expected from me at work” and “I feel a sense
of commitment of this organisation”.
1. Employees work as part of a team for a common goal
(Average score of 4.19/5) 83.8% respondents felt that they
share the same goal and know what they need to do as part of
the team to achieve it.
2. Employees know clearly what is expected from them at
work (Average score of 4.14/5) 82.8% respondents felt that
they understood their job scope and performance expectations.
Awareness and clarifi cation of e[pectations help employees
structure their work and prioritise their efforts as a team to work
towards organisational goals.
3. Sense of commitment of this organisation (Average score
of 4.1/5) 82% respondents felt that work commitment is an
extremely important topic for organisations to understand. It

MALAYSIA


TTTT


his year, 9,360 employees from a total of 320
companies across Malaysia responded to the HR
Asia Best Companies to Work for in Asia™ Survey. Asia Best Companies to Work for in Asia™ Survey.
As part of the judging parameters of the Awards,
each participating company nominated at least 20
employees, or 20% of their workforce (whichever is
lower), guided by an Employee Selection Guide to take the HR Asia
Employee Input Survey™ (EIS).
HR Asia developed this proprietary survey in consultation

HR ASIA BEST COMPANIES


TO WORK FOR IN ASIA 2017


may be measured by the degree to which an employee fulfi ls
his/her job responsibilities.

ON THE EMPLOYEES’ WISHLIST Rating lowest in the
survey were sentiments such as “I think that I am fully informed
about what is going on in the organisation ́, ³I have full confi dence
of the senior management team in my organisation” and “I am
empowered by the organisation to pursue opportunities for my
professional development”.
1. Employees feel that they do not really know what is
going on in the organisation (Average score of 3.54/5)
29.2% respondents perceive that there is a lack of transparency
between top management and employees, which is crucial to
gain employees’ trust and confi dence. Employees lack a sense
of belonging as they feel that they are not updated on the
developments or changes within their companies.
2. Employees feel that they do not have confidence in the
senior management of the organisation (Average score
of 3.55/5) 29% respondents who rated the survey probably felt
that the leadership of their companies could be improved. After
all, strong leaders inspire performance and create confi dence
in the company. They motivate employees, while defi ning the
organisational culture of the company through standards of work
practices. They engage employees emotionally, endearing them
to the company and the work ecosystem.
3. Employees feel that they do not really get supported by the
companies in pursuing their own professional
development (Average score of 3.56/5) 28.8% respondents
do not feel empowered or supported by their companies in
pursuing their own professional development. Employees need
the kind of motivation and support to seek opportunities in
advancing their own career growth which as indicated is greatly
lacking. If employees feel there is no greater scope in increasing
their professional abilities, they are likely to remain dissatisfi ed
with their organisation.

WHAT EMPLOYERS THINK The leading sentiment
across all surveyed companies was “Shrinkage/ theft is rarely a
problem in our workplace”, followed by “Performance appraisals are
conducted individually at predetermined time intervals” and “Safety
at workplace is one of the top concerns in our company”.
85% of the companies surveyed felt that they conducted
regular performance appraisals. Appraisals bring employers and
employees together to discuss and identify work responsibilities
while correcting weaknesses and recognising good performance.
84% of the participating companies felt that safety was top
priority in their respective companies. It is essential for employees
to have a safe environment in which they will be comfortable to
work in and for employers to provide this necessary safety with
regards to operation, procedures and policies.
A safe workplace is conducive in creating positive productivity
where employees not only perform better but also feel they matter
to their organisation. 85% of the companies feel that theft is not a
regular occurrence in their workplaces.

SUMMARY On a positive note and as a benchmark for other
companies, the employers listed scored signifi cantly above the
average across the board in both the EIS and the WEES – HR Asia
Workplace and Employee Engagement™ Survey – demonstrating
that they are a cut above the rest.
We would like to take this opportunity to thank all participating
companies and survey respondents for taking part in the HR Best
Companies to Work for in AsiaΠSurvey. We are confi dent that
through this, we have collectively raised the bar for workplace
practices in Malaysia and across the region.
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