WebUser – 04 April 2018

Readers’ Helpdesk

Shareyourknowledgeatforum.webuser.co.uk 4-17April 2018 71

Readers’ Helpdesk

Ourpickofthebestsolutionspostedonour

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Q

Ihaven’t had decent

emailsoftwaresince

Windows LiveMail, which

is no longersupported,

so Itried eM Client(www

.emclient.com)after you

gave it your GoldAward

in Issue 442 (bit.ly /webuser442).

Sadly,itjustwasn’tforme.

Iwant somethingthatsupportslots

of emailaddresses (I have several),

keeps themin acombinedinboxand

works with RSSfeeds.Iwould also like

afolderthatcombinesall the unread

emailsfrom my contacts.eM Client

doessomeof thosethings,including

the combinedinbox, but it doesn’talso

showall my emailsindividually.

At the moment,I’m stuck with

Outlookand Ihavetolook at each

emailaddressindividually.

AlfredTheGr8,WebUser Forums

A

It mightbe worth checkingout

Thunderbird(www.thunderbird

.net),whichwonthe Silver Awardin

the sametest.Itsupportsmorethan

one emailaddress, althoughIdon’t

Tr ynewemail

software

EMAIL

VIDEO

Playback HDvideoonan

oldPC

Q

I’m tryingto playa720p HD video

on aDell PC that’saround 10 years

old and has a1.8GHzIntel Celeron

processor.Isthis possible?I’vetried VLC

(www.videolan.org), MediaPlayerClassic

(mpc-hc.org)a nd SMPlayer(www

.smplayer.info), changingafew settingsin

eachone to try to get it to play. However,

it seemsIcan’t get avideo thatplays

smoothly,whateverthe setting.

Isuspectthatthe computer is probably

not capableof playing the videoin HD.

If Icould playthe videoin standard

definition,thatwould be enoughformy

needs,but it’s goingto be apainful

processtoconvert every videoIwant

to watch.

industrialkitten, WebUser Forums

A

YesterdayItried the videoagain.

Unsurprisingly,VLC couldn’tplayit

but the samevideoplays perfectlyin

Windows LivePhotoGallery!

industrialkitten, WebUser Forums

GENERALPC

Fixahal.dll problem

Q

My PC has started to struggleto shut

down, and Iget anasty message

whenIrestart, saying thatthe file hal.dll

eithercan’tbe found or has become

corrupt.This meansthatIdon’t have

akeyboarddriver installedand Windows

10 says thatthere’snokeyboard

attached.IhaveaLogitech G910

keyboard, whichIgot forfree, but I’m

wonderingif this mightbe the problem.

Ihad this error beforeand managedto

fix it by usingLazesoftsoftware(www

.lazesoft.com)toboot up and replace

hal.dll with areservecopyofhal.dll from

afolder,whereIkeep afresh copy.

Rebootingafter thatmakes the PC work

fine.However,it’saright pain having to

keep doingthis and I’dprefertofix the

problemproperly.

MeesterChris,WebUser Forums

A

Thereare severalthingsthatmight

fix this. If youhavemorethan one

harddrive, your PC maybetryingto boot

from the wrong one first, so checkthe

bootorder of your BIOSsettings.It might

be ahard-driveerror or youmay needto

use astartuprepair.There’safull listof

steps youcould try goingthroughat

bit.ly/haldll446.

Cantrel, WebUser Forums

knowifthere’salimit.

It doesn’thave acombinedinboxbut

if yougotothe View menuand choose

Folders,thenUnified,it will listall your

emailsfrom variousinboxesinone

place. Youcan separatethem againby

goingbackto Foldersand choosing

All. Whenthey’reunified,youcan sort

themby clickingthe variousheadings

(such as Subject,Correspondentsand

Date), and youcan openeachemail

individually,too.

Thereare someusefullinksproviding

furtherinformation, suchas this article

aboutThunderbird’sunifiedinbox

(bit.ly/uni446),howtoset up RSS

feeds (bit.ly/trss446)and plentyof

otherinformation aboutThunderbird

(bit.ly/thun446).

Madeline,Web UserForums

Mozilla’sThunderbirdemailsoftwarelets you

switch between severalemailaccounts

ProblemsloadingaDLL file could be causedby ahard-driveerror

Modernprogramsmaynot run well on older

PCs, so try softwarethat’sasold as the PC