The_Essential_Manager_s_Handbook

142 / LEADING THROUGH CHALLENGES

Running your team

Make clear the roles that each individual

will play in the team. Devolve decision-

making to the group as far as possible,

and encourage everyone to participate in

decisions—this will share the ownership

of goals. Set out shared values, develop

ground rules that describe how the team

will work together from the start, and

watch the way that group dynamics

develop; take action immediately at the

first sign of conflict or if an individual

starts to act in a way not consistent with

the agreed team rules.

Sharing

Getting

results

Listening

Showing

commitment

Showing interest

Building trust

Giving

recognition

When you build and manage

your team successfully,

group members will hold

one another accountable

for achieving individual tasks,

and begin to appreciate

collective success

The signs of an energized team

US_142-143_Running_your_team.indd 142 30/05/16 3:02 pm