The_Essential_Manager_s_Handbook

RUNNING A TELECONFERENCE / 309

Schedule the teleconference

for a time and date that

suits everyone.

Share important resources

in advance; send through any

materials that are important

for everyone to see.

Distribute the agenda so

other people know what will

be discussed and will have

time to gather necessary

information.

Confirm the teleconference

with all participants and

send a reminder just before

it is due to take place.

>> Asking people to give their names,

titles, and locations

>> Keeping to the agenda and staying

on time

>>^ Taking control and providing people

with opportunities to speak

>>^ Making notes of what is being said

and by whom

>>>Introducing some of the

participants, but ignoring others

>>>Introducing new items not agreed

to in advance

>>^ Allowing people to talk with one

another in side conversations

>>^ Failing to capture what’s been^

said and agreed to

CHAIRING A TELECONFERENCE

Do’s Don’ts

Success depends on the time you spend planning and

preparing for the teleconference: try to find out as

much as you can about the facility you have chosen

US_308-309_Running_a_teleconference.indd 309 30/05/16 3:05 pm