INDEX / 457interest-based
negotiations 386–387
international
communication 240,
287, 300–303
international negotiations
438–441
internet communication
304–305
social media 306–307
interpersonal
communication 238
interruptions 354
dealing with 191
interviews
media 314–315,
360–363
new job 231
performance appraisal
54–55
intonation 341, 348, 358
intrapersonal
communication 238
intrapreneurship 151
intrinsic rewards 48, 49
introductions 328–329
networking 222
intuitions 369, 370
jargon 270–271, 277
jewelry 337
job
descriptions 174
design 34–35
satisfaction 172–173,
228–229
titles 178, 231
journaling 125
journals 17
judgment errors 414–415K
key decision-makers 251
key points
conclusions from 329
emphasizing 345, 348
identifying 323, 327
summarizing 357key relationships 111
knowing yourself
brand development
176–177
future planning
178–183
goal setting 172–173
other people’s
perceptions 170–171
strengths and
limitations 174–175
knowledge, as personal
strength 174–175
knowledge levels 250
knowledge-sharing 115
see information
managementL
labor market diversity 40
language
body 253, 285,
286–287
choice of words 322,
350
cultural differences 241
defensive 356
formal presentations
350–351
intonation 341, 348,
358
organizational culture
60
leadership
building power 64–67
career management
78–79
challenges 132–153
and change see change
coaching and mentoring
72, 76–77
competences see
competences
development 156–165
ethics 58–59
expectations 101
feedback see feedbackgrowing with your role
94–95
helping others to
improve 70–75
leading from within
86–93
management
differences 85
managing change
68–69
organizational culture
60–61
patterns, adopting new
164–165
planning for future
132–137
problem solving
62–63
qualities in others,
recognizing 157
research 98, 115
self-development
124–125
skills 228
stages 157–159
targets see targets
and teams see teams
transitions 157,
158–161
vision see vision
learning
by experience 52
from entrepreneurs
150–153
from feedback see
feedback
from stories 110
see information
management
leaving the table 419,
450
lecterns 339
legal systems 375,
438–441
letters
business letters
274–275
cover letters 280US_452-463_Index.indd 457 02/06/16 4:36 pm