The_Essential_Manager_s_Handbook

54 / MANAGING A TEAM

Appraising performance

Assessing progress

Giving feedback in a formal way in

performance appraisal interviews

conveys to those you are managing

that you care about how they are doing.

Appraisals allow you to set goals and

monitor achievement, helping to

motivate your team to perform to a higher

level. They allow you to tell your team

how well each person is progressing,

which can reinforce good behavior and

extinguish dysfunctional behavior.

However, the interview itself should

be the final step in the performance

As a manager, you must ensure that objectives are met and also that

employees learn how to enhance their performance. Providing feedback

through the formal performance appraisal process can increase

productivity and morale and decrease absenteeism and staff turnover.

>>^ Focusing only on feedback^

that relates to the person’s job

>>^ Providing both positive and^

negative feedback

>> Sharing firsthand observations

as evidence

>>^ Being unafraid to criticize the^

person constructively

>>>Sharing your feelings about a

person’s personality

>>>Focusing your comments only on

bad performance

>>^ Including rumors and allegations^

in your appraisal

>>^ Avoiding offending the other person

by sugarcoating your criticism

CONDUCTING APPRAISAL INTERVIEWS

Do’s Don’ts

Keep your appraisal goal-oriented, and make sure that the

feedback you provide is specific and gives information

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