CHAPTER 14 Performance measurement 595
Comprehension questions
14.4 Why measure organisational performance? LO1
14.5 What is the balanced scorecard framework? LO1
14.6 What is the main criticism of the balanced scorecard framework? LO1
14.7 Discuss the four types of responsibility centres. LO2
14.8 What is a division? What is the purpose of divisions? List the nature a division can
take, and the various organisational structures divisions can form. LO2
14.9 What are the three purposes of preparing divisional performance reports? LO2
14.10 List some typical goals and performance measures for a balanced scorecard. LO3
14.11 List the formulas for the three basic financial performance indicators used to measure
divisional performance. LO3
14.12 Describe economic value added (EVA). LO3
14.13 List the advantages and disadvantages of ROI, RI and EVA. LO3
14.14 Identify the three categories of environmental indicators as outlined by ISO 14031. LO4
14.15 List the principles espoused by the United Nations Division for Sustainable Development
when designing an environmental performance system. LO4
14.16 Explain the concept of eco-efficiency. LO4
14.17 Describe the types of regulation in Australia governing greenhouse gas emissions. LO4
14.18 Outline the concept of a cap and trade scheme in relation to CO 2 reduction. LO4
14.19 Outline the reason for implementing a team-based reward structure and the disadvantages
in doing so. LO5
14.20 Outline the advantages and disadvantages in using non-financial performance indicators. LO6
14.21 Discuss the basic principles in choosing non-financial performance indicators. LO6
Exercises
BASIC | MODERATE | CHALLENGING
14.22 LO2
A division of a global multinational company reports sales of $675 000, variable costs of
$300 000, traceable fixed costs of $187 500, allocated regional common costs of $75 000 and
allocated corporate costs of $37 500. Prepare a divisional performance report.
14.23 LO2
Cushions Ltd has three divisions: Hard, Medium and Soft. Corporate expenses of $36 000 are
allocated to divisions based on sales. Data for the current quarter are as follows.
Sales Direct variable costs Direct fixed costs
Hard $36 000 $21 600 $ 6 000
Medium 60 000 30 000 8 400
Soft 48 000 24 000 12 000
Required
Prepare a division performance report using a format similar to table 14.3.
14.24 LO3
You have been presented with a proposal to invest $200 000 into a company (using $100 000 of
borrowed funds). In the first year of operations, the net operating profit after tax is expected to be
approximately $46 000 in total. No shift in debt or equity is expected over the three years. The
WACC is calculated at 13 per cent.
Calculate the EVA.