51■Seek out guidance from others regarding appropriate
conduct when ethical conflicts occur.
■Know and follow all applicable laws.
■Receive zero validated complaints from customers
regarding dishonesty.
Organization and Use of Time
■Keep personal work space tidy and well organized.
■Spend five minutes or less a day on personal phone
calls.
■Develop a plan to complete work before requesting
time away from work.
■Schedule vacation time by negotiating with supervisor
to mutual satisfaction.
■Adhere to company policy regarding eating and drink-
ing at desk.
■Replace any shared equipment or resources as soon as
possible.
■Ensure that others can find things you have organized
or moved.
■Ensure that no more than one minute per call is spent
finding a customer information file.
■Balance work-space functionality and neatness.
■Manage multiple projects at the same time with no
delays resulting from disorganization.
■Meet project milestones at least 90% of time.
■Maintain project time sheets as agreed upon with
supervisor.
■Maintain billable hours according to company standards.
Willingness to Help/Volunteer
■Volunteer 75% of the time to “buddy up” with new
team members.