to the latter, and that the bank is
working on systems to assist with the
decision making aspect. This includes
aspects of compliance, which has also
improved with the implementation of AI.
“These areas are where we have our
foot in the AI world, and our starting
point before we move to offering direct
AI solutions to our customers.”
Benderlioglu shares that the
adoption of these new technologies
is not without its challenges. “The
trickiest part of data and analytics is
that the foundation needs to be rightfrom the beginning in order to have
a good analytics framework for your
internal decision making.” Al Khaliji
began its implementation of analytics
internally, focusing on regular reporting,
management information, decision mak-
ing systems and compliance. Bender-
lioglu attributes part of this success
to one of the bank’s partners, Tyconz,
which helped establish the founda-
tions for analytics. “We are now in a
position to offer our analytical power
to our customers, and we are in the
process of preparing to offer this to126
AUGUST 2019AL KHALIJI COMMERCIAL BANK P.Q.S.C