Express CRN India – July 2019

COMPUTER RESELLER NEWSI JULY, 2019I crn.inI 9

RPA

RPA, there is concern about potential
job losses, especially in areas and
processes involving lower-end tasks.
This is where RPA providers and the
industry can play a leadership role in
providing the right guidance as the
industry evolves. Industry players
feel RPA can create new job
opportunities in the range of 290,
to 320,000 over the next two-three
years. With the advent of technology,
middle-skill jobs such as clerical
workers and machine operators
decline while both high-skill and low-
skill roles increase. There is a positive
correlation between new technology
and jobs in all sectors. In fact,
technology ensures that human
potential is used to the fullest.
Especially for India, wherein if
process offshoring industry
automates more, it will be on the
forefront of defining the jobs of the
future – rather than just doing the jobs
outsourced by nations in a much

cheaper, faster and efficient way.

“India is moving from a processing

hub to an innovation capital. We can

see this with the growth of GICs in

our country. In such a scenario, RPA

will, in turn, enable millions of people

to focus on jobs that are truly

innovative and creative. In addition,

India is also emerging as the

automation capital of the world,

leveraging the power of bots to

automate mundane business

processes and at the same time

liberating human beings from it to

take on more intellectual work,”

Sheth explains.

Gartenberg adds, “While there will

certainly be some replacement of

current tasks or jobs, in many cases

we are seeing Blue Prism being

utilized to transform/reimagine

processes to create entirely new

capabilities and customer

experiences. Much of these Blue

Prism driven transformations are not

necessarily replacing people, but

rather providing a service or process

throughput that was not available

previously.”

Driving new RPA initiatives

Most RPA players are having a mix

of direct and indirect GTM and

RPA IS DEVELOPING AS A

TRUE HORIZONTAL

PHENOMENON FOR EVERY

INDUSTRY. THERE HAS BEEN

SIGNIFICANT ADOPTION OF

RPA SOLUTIONS BY GICS,

FINANCIAL INSTITUTIONS,

TELECOM SERVICE

PROVIDERS, TECHNOLOGY

AND MANUFACTURING

COMPANIES