I THINK I’M CONNECTED
TO THE INTERNET, BUT
NOTHING SEEMS TO BE
WORKING...
I HAVE AN INTERNET CONNECTION
— WHY WON’T WEBSITES LOAD?
CAN I BACK
UP MY MAC
WITH TIME
MACHINE OVER
THE NETWORK?
WHY DOES MY WI–FI KEEP
FAILING TO CONNECT?This could be a domain name
server (DNS) problem. In
System Preferences > Network,
select your connection and
click Advanced, then DNS. Note
down the two IP addresses
shown (your ISP’s DNS),
remove each by pressing
minus, and add 8.8.8.8 and
8.8.4.4 (Google’s DNS) or
208.67.222.222 and
208.67.220.220 (OpenDNS).You need to ask Wireless
Diagnostics, an app tucked
away in macOS that’s best
found with Spotlight — hit
Cmd+Space Bar. Run it, click
Continue, ignore the requestsfor descriptions, click Continue
again, wait and then click Done.
Double–click the file, open the
folder and read the text files,
especially those files that are
called “diagnostics”.If you’re on Ethernet, go to System
Preferences > Network and select your
connection on the left. It should report that
the connection is active and has an IP
address. (For a Wi–Fi connection, access
these details by clicking Advanced, thenTCP/IP.) If not, turn the connection off and
on, or reset your router — see “What should
I do when my Mac won’t connect to the
Internet?” opposite. If all’s well, check the
system status page on your internet service
provider’s website to see if it has a fault.YES, YOU CAN back up
to network–attached
storage, as long as your
NAS device explicitly
supports Time Machine.
You can even back up to
a folder on another Mac.
The destination drive will
need to be in Mac OS
Extended (Journaled)
format. See bit.ly/
apple-budwtm for details
of these options.
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