IS THERE A WAY TO CHECK MY MAC
FOR HARDWARE PROBLEMS?WE’VE ALL BEEN there: you enter
the password for your regular user
account into the welcome screen,
and it wobbles in disapproval. Make
sure of the password and type it
carefully. Check for an up arrow,
indicating that you need to takeCaps Lock oļ. Still can’t get in? Log
in with a diļerent user account, if
there is one, then check your
settings in System Preferences >
Users ) Groups. Still stuck? See bit.
ly/apple-pwmacosuser to change or
reset your password.WHY CAN’T I LOG IN TO MY
MACOS USER ACCOUNT?26 MAR 2020 maclife.com
MORE STARTUP SNAGS
HOW CAN I REPAIR ERRORS
ON MY STARTUP DRIVE,
SINCE DISK UTILITY CAN’T?I HAD TO REFORMAT MY
MAC’S BUILT–IN DRIVE.
NOW WHAT DO I DO?HARDWARE FAULTS ARE thankfully
relatively rare, but if you can’t Ľnd
the cause of a problem elsewhere,
use the built–in Apple Diagnostics.
First shut the Mac down (don’t just
put it to sleep) and disconnect
everything except power, keyboard,
mouse, display, and internet. Then
turn your Mac back on andimmediately hold the D key until
you’re asked to choose a language.
Apple Diagnostics then takes a
couple of minutes to do its work,
and lets you know the verdict. If it
looks like you will need professional
help to resolve the issue, see
“Professional repair options” over
on page 29.It can’t carry out repairs on the drive
you’re running macOS from, so start up
from Recovery (see page 22) and select
Disk Utility. You can now look at your
startup drive. If it can’t be repaired,
restore it to an empty drive, or restore
from your Time Machine backup.Start up from Recovery (or Internet
Recovery). Then, if you have an up–to–
date Time Machine backup, restore
from that. If you have your work backed
up somewhere else, opt to reinstall
macOS, then you’ll need to copy it all
back over.Image rights from: Apple.
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