iCreate - UK (2020-05)

(Antfer) #1
The one-stop
column for
Genius advice

Apple


Expert


After updating to iOS 13, sometimes
when I try to load Safari websites they
just appear as blank pages. Why? Maggie Bernard

6


Confirm your choice
Either way you will be asked to confirm your
action. You can now return to Safari and load the
website again. If all goes to plan then the website
should now display as normal.

5


Try another way
If you don’t want to delete your Safari history, you
could try simply clearing your website data. To do this,
go to Settings>Safari>Advanced>Website Data and
tap on the ‘Remove All Website Data’ option.

4


Clear website data
Scroll down the screen and you will see a
highlighted options called ‘Clear History and Website
Data’. Tapping on this will cause you to delete Safari’s
history, cache and cookies.

3


Launch Settings
If you have had no success so far then you may
need to clear Safari’s accumulated data. Do this by
launching your Settings app and then tapping on the
‘Safari’ option.

2


Switch to cellular
You may be able to fix the problem by swiping
up to activate your Control Centre and then tapping
the Wi-Fi icon to disable your wireless connection and
make use of your mobile data. This isn’t ideal, though.

1


Blank screens
If you are faced with a blank screen when trying to
load a website in Safari then the most obvious starting
point is to close the tab and then relaunch the site
again. But there are other solutions.

How do I set up a new
email template in the Mac
Mail app?
Open your Mail app and
then create a new email
as normal, but don’t enter
an address to send to or a
subject. In the new email
you can start creating a
signature to go at the end
of your emails, so type in
the basic text and then click
on the ‘A’ icon in the email
toolbar to make full use
of the formatting facilities,
including bullet points,
images and other styles.
You can also select words
or phrases, Ctrl/right+click
on them and add links, if
required. When you are
happy with the results,
select all of your signature
text and then copy it. Now
go to Mail>Preferences>
Signatures, select an email
account to use and then
click on the ‘+’ icon to add
a new signature. Rename
your new signature and
then untick the box next to
‘Always match my default
message font’. Now, in the
main window, paste your
recently-created signature
text. This will now form your
regular email template or
standard reply. You can
set up templates for any
purpose such as an ‘out
of office’ reply or just your
contact details. To use a
created signature, create
a new email and then you
should see a ‘Signature’
menu next to the ‘From’
field. Simply choose your
preferred signature using
this menu.

This was a widely reported problem when iOS 13 was first released
and subsequent bugfix updates have helped to eradicate the issue (go
to Settings>General>Software Update and make sure you are running
the latest version). However, if the problem persists then there are a few
workarounds for you to try that we have outlined here.

Theone-stop
columnfor
Geniusadvice

Apple


Expert


After updating to iOS 13, sometimes
when I try to load Safari websites they
just appear as blank pages. Why? Maggie Bernard

6


Confirm your choice
Either way you will be asked to confirm your
action. You can now return to Safari and load the
website again. If all goes to plan then the website
should now display as normal.

5


Try another way
If you don’t want to delete your Safari history, you
could try simply clearing your website data. To do this,
go to Settings>Safari>Advanced>Website Data and
tap on the ‘Remove All Website Data’ option.

4


Clear website data
Scroll down the screen and you will see a
highlighted options called ‘Clear History and Website
Data’. Tapping on this will cause you to delete Safari’s
history, cache and cookies.

3


Launch Settings
If you have had no success so far then you may
need to clear Safari’s accumulated data. Do this by
launching your Settings app and then tapping on the
‘Safari’ option.

2


Switch to cellular
You may be able to fix the problem by swiping
up to activate your Control Centre and then tapping
the Wi-Fi icon to disable your wireless connection and
make use of your mobile data. This isn’t ideal, though.

1


Blank screens
If you are faced with a blank screen when trying to
load a website in Safari then the most obvious starting
point is to close the tab and then relaunch the site
again. But there are other solutions.

How do I set up a new
email template in the Mac
Mail app?
Open your Mail app and
then create a new email
as normal, but don’t enter
an address to send to or a
subject. In the new email
you can start creating a
signature to go at the end
of your emails, so type in
the basic text and then click
on the ‘A’ icon in the email
toolbar to make full use
of the formatting facilities,
including bullet points,
images and other styles.
You can also select words
or phrases, Ctrl/right+click
on them and add links, if
required. When you are
happy with the results,
select all of your signature
text and then copy it. Now
go to Mail>Preferences>
Signatures, select an email
account to use and then
click on the ‘+’ icon to add
a new signature. Rename
your new signature and
then untick the box next to
‘Always match my default
message font’. Now, in the
main window, paste your
recently-created signature
text. This will now form your
regular email template or
standard reply. You can
set up templates for any
purpose such as an ‘out
of office’ reply or just your
contact details. To use a
created signature, create
a new email and then you
should see a ‘Signature’
menu next to the ‘From’
field. Simply choose your
preferred signature using
this menu.

This was a widely reported problem when iOS 13 was first released
and subsequent bugfix updates have helped to eradicate the issue (go
to Settings>General>Software Update and make sure you are running
the latest version). However, if the problem persists then there are a few
workarounds for you to try that we have outlined here.
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