Contents xix
Managing Stakeholders
Make Project Sponsors Write Their Own Requirements....... 8
Keep It Simple, Simon............................. 16
Scrolling Through Time............................ 20
Save Money on Your Issues.......................... 22
Success Is Always Measured in Business Value............. 36
Chart a Course for Change.......................... 78
Roadmaps: What Have We Done for You Lately?.......... 100
The Importance of the Project Scope Statement........... 102
Avoiding Contract Disputes........................ 108
A Project Is the Pursuit of a Solution. ................. 140
Project Sponsors—Good, Bad, and Ugly................ 152
Should You Under-Promise, or Over-Deliver?............. 154
Teach the Process............................... 160
Engage Stakeholders All Through Project Life............ 168
True Success Comes with a Supporting Organization. ....... 190
Establish Project Management Governance.............. 192
Project Processes
Go Ahead, Throw That Practice Out.................... 32
Planning for Reality.............................. 82
Don’t Worship a Methodology........................ 88
One Deliverable, One Person. ....................... 92
The Holy Trinity of Project Management................. 98
The Importance of the Project Scope Statement........... 102
You Get What You Measure........................ 110
Don’t Fall into the “Not Invented Here” Syndrome........... 112
Responding to a Crisis. ........................... 126
Know Your Integration Points....................... 128
Start with the End in Mind......................... 132
Clear Terms, Long Friendship!. ...................... 134
A Project Is the Pursuit of a Solution. ................. 140