The Communication Book by Mikael Krogerus

(Martin Jones) #1

Rules of Meetings: C. Northcote Parkinson, Parkinson’s Law, and Other


Studies in Administration, Ballantine, New York, 1957

Salami Tactic: Mária Palasik, Chess Game for Democracy: Hungary


between East and West, 1944–1947, McGill-Queen’s University Press,
Montreal, 2011

Schulz von Thun’s Communication Model: Friedemann Schulz von


Thun, Miteinander Reden 1: Störungen und Klärungen, Rowohlt,
Reinbek, 1981

Second-Order Observation: Niklas Luhmann, Die Kunst der Gesellschaft


[Art as a Social System], Suhrkamp, Frankfurt am Main, 1997

Self-Talk: Steven G. Rogelberg et al., ‘The Executive Mind: Leader Self-


Talk, Effectiveness and Strain’, Journal of Managerial Psychology, Vol.
28, No. 2, 2013, pp. 183–201

Six Principles of Persuasion: Robert Cialdini, Influence: The Psychology


of Persuasion, Collins, New York, 2007

Six-Word Rule: Larry Smith, Not Quite What I was Planning: Six-Word


Memoirs by Writers Famous and Obscure, Harper, New York, 2008

Small Talk: Gretchen Rubin, The Happiness Project, HarperCollins, New


York, 2009

Social Judgement Theory: Muzafer Sherif and Carl Hovland, Social


Judgment: Assimilation and Contrast Effects in Communication and
Attitude Change, Yale University Press, New Haven/London, 1961

Sophism: Bertrand Russell, A History of Western Philosophy (1946),


Routledge, London, 2004

Sorry Matrix: Roy J. Lewicki, Beth Polin and Robert B. Lount Jr, ‘An


Exploration of the Structure of Effective Apologies’, Negotiation and
Conflict Management Research, Vol. 9, Issue 2, May 2016, pp. 177–96

Speech Act Theory: J. L. Austin, How to Do Things with Words (William


James Lectures, 1955), Harvard University Press, Cambridge,
Mass./Clarendon Press, Oxford, 1962

Spiral of Silence: Elisabeth Noelle-Neumann, The Spiral of Silence:


Public Opinion – Our Social Skin, University of Chicago Press,
Chicago/London, 1984
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