Framing Effect: Erving Goffman, The Presentation of Self in Everyday
Life, Doubleday, New York/Penguin Books, Harmondsworth, 1959Game Theory: Erwin Amann, Spieltheorie für Dummies [Game Theory
for Dummies], Wiley, Weinheim, 2012Groupthink: Irving L. Janis, Groupthink: Psychological Studies of Policy
Decisions and Fiascoes, 2nd edn, Houghton Mifflin, Boston, 1982Iceberg Model: Floyd L. Ruch and Philip G. Zimbardo, Psychology and
Life, 10th edn, Scott, Foresman, Glenview, 1979Intercultural Communication: Richard D. Lewis, When Cultures
Collide: Leading Across Cultures, 3rd edn, Nicholas Brealey, Boston,
2007Lasswell’s Communication Model: Harold D. Lasswell, ‘The Structure
and Function of Communication in Society’ (1948), in W. Schramm
(ed.), Mass Communications, 2nd edn, University of Illinois Press,
Urbana, 1960L’Esprit de l’escalier: William Lewis Hertslet, Der Treppenwitz der
Weltgeschichte: Geschichtliche Irrtümer, Entstellungen und
Erfindungen (1882), BiblioLife, 2008McLuhan’s Media Theory: Marshall McLuhan, Understanding Media:
The Extensions of Man, McGraw-Hill, New York/Routledge & Kegan
Paul, London, 1964Nonviolent Communication: Marshall B. Rosenberg, Nonviolent
Communication: A Language of Life, 3rd edn, PuddleDancer Press,
Encinitas, 2015Parenting Tips: Tips from Jessica Hagy (diagram), Remo Largo, Jesper
Juul, Brett R. Kuhn, Joe Borgenicht and Gina FordPower Method: Robert Greene, The 48 Laws of Power, Viking Penguin,
New York, 1998Principled Negotiation: Roger Fisher, William L. Ury and Bruce M.
Patton (ed.), Getting to Yes: Negotiating Agreement without Giving In,
Houghton Mifflin, Boston, 1991Proust’s Questionnaire: William C. Carter and Henry-Jean Servat, The
Proust Questionnaire, Assouline, New York, 2005