Tech Advisor - UK (2020-07)

70 TECH ADVISOR • JULY 2020

WORKING FROM HOME TIPS

Many router manufacturers

include broadband speed-

test utilities in the router’s

firmware and/or in the

mobile apps that ship

alongside them

Isolate the problem

Many router

manufacturers include

broadband speed-test

utilitiesin therouter’s

firmwareand/orinthe

mobileappsthatship

alongsidethem.

Don’t be surprised if

you’re not getting the

top speed your ISP says

it candeliver– almost

noonedoes.Butifyour

connectionissignificantly

slower than what was

promised,manydifferentfactorscouldbecominginto

play.Theremightbeaproblemwithyour equipment,

oritcouldbeanissueonyourISP’send.MostISPs

maintaina tech-supportpagewhereyoucangotosee

ifthey’reawareofanyproblemswith theirservice.

If your ISP isn’t reporting a problem, you can

start yourowntroubleshootingbyeliminatingyour

equipmentasafactor.Firsttryusingadifferent

computer.Ifyougetacceptableperformanceonthe