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the provider experience, the patient
experience, population health, and
reducing cost. “The last two are about
value-based care,” he says. “That is
the focus of everything we design,
even from a technological standpoint,
including better managing chronic
diseases, ensuring patients receive
preventative care, and designing
solutions to be more cost effective.”
Queen has created CareBridge, a
piece of software that draws from
multiple data sources including the
EMR, BOLT, different immunization
vendors, the FDA, the US Census Bur-
eau, and CMS Centers for Medicare
and Medicaid Services. “CareBridge
draws from these external data sour-
ces and combines this with our clini-
cal data to enhance what we can do,”
he says.
Part of its aim is to provide evidence-
based preventative care, something
that only eight to 15% of Americans
receive in full measure.
“For example, people with diabetes
need a hemoglobin A1C lab test at least
once a year. It’s very common for a third
to a half of diabetic patients to have not
had one in the last 12 months,” Queen says.—
Richard Queen,
Director of Data Solutions,
Memorial Health System“ We’ve had phenomenal
feedback from the physi-
cians, with some saying
they can see two more
patients a day because
they walk into the room
knowing what needs to
be done”343technologymagazine.com