+360-Questions-and-Answers-For-PMBOK-Guide-SIXTH -Edition

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  1. Answer: C.


PMBOK® Guide, pages 370 - 371 , Section10.1.2.3


Communication Technology


The methods used to transfer information among project stakeholders may varysignificantly...


Factors that can effect the choice of communication technology include:


o Urgency of the need forinformation...
o Availability oftechnology...
o Ease ofuse...
o Projectenvironment...
o Sensitivity and confidentiality of theinformation...

169.Answer:B.


PMBOK® Guide, pages 371 - 373 , Section 10.1.2.4; and Figure 10 - 4


Communication Models


Thecommunicationmodelsusedtofacilitatecommunicationsandtheexchangeofinformationmay
vary from project to project and also within different stages of the same project. A basic
communicationmodel,showninFigure 10 - 4 ,consistsoftwoparties,definedasthesenderand
receiver.Mediumisthetechnologymediumandincludesthemodelofcommunication,whilenoise
includesanyinterferenceorbarriersthatmightcompromisethedeliveryofthemessage.


The components of the basic communications model need to be considered when project
communicationsarediscussed.Aspartofthecommunicationsprocess,thesenderisresponsiblefor
thetransmissionofthemessage,ensuringthattheinformationbeingcommunicatedisclearand
complete,andconfirmingthecommunicationiscorrectlyunderstood.


Thereceiverisresponsibleforensuringthattheinformationisreceivedinitsentirety,understood
correctly,andacknowledgedorrespondedtoappropriately.


170.Answer:C.


PMBOK® Guide, pages 371 - 373 , Section 10.1.2.4; and Figure 10 - 4


Communication Models


The components of the basic communication model need to be considered when project
communicationsarediscussed.Aspartofthecommunicationsprocess,thesenderisresponsiblefor
thetransmissionofthemessage,ensuringthattheinformationbeingcommunicationiscorrectly
understood.

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