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- Answer: C.
PMBOK® Guide, pages 48 – 49 , Section 2. 4. 4. 3
There are several types of PMO structures in organizations, each varying in the degree of control and
influence they have on projects within the organization, such as thefollowing:
o Supportive.SupportivePMOsprovideaconsultativeroletoprojectsbysupplyingtemplates,best
practices,training,accesstoinformation,andlessonslearnedfromotherprojects.Thistypeof
PMOservesasaprojectrepository.ThedegreeofcontrolprovidedbythePMOislow.
o Controlling.Controlling PMOsprovide supportandrequirecompliancethrough variousmeans.
Compliance may involve adopting project management frameworks or methodologies; using
specific templates, forms, and tools; or conformance to governance. Thedegree ofcontrol
providedbythe PMOismoderate.
o Directive.Directive PMOstake controlofthe projectsby directlymanaging theprojects.The
degreeofcontrolprovidedbythePMOishigh.
23 .Answer:A.
PMBOK® Guide, page 49 , Section 2. 4. 4. 3
Project Management Office
A primary function of a PMO is to support project managers in a variety of ways, which may include,
but are not limited to:
o Managing shared resources across all projects administered by thePMO;
o Identifying and developing project management methodologies, best practices, andstandards;
o Coaching, mentoring, training, andoversight;
o Monitoring compliance with project management standards, policies, procedures, and templates
by means of projectaudits;
o Developing and managing project policies, procedures, templates, and other shared
documentation (organizational process assets);and
o Coordinating communication acrossprojects.
PMOs do not generally intervene in a project's direction, especially without communicating with the
projectmanager.
24 .Answer:C.
PMBOK®Guide,page 41 ,Section 2. 3. 2
Tacitknowledge ispersonalanddifficulttoexpress,and isgenerallynotfound inorganizational
knowledgerepositories.Oneoftheimportantpurposesofknowledgemanagementistotransform
tacitknowledgeintoexplicitknowledge,whichcanthenbestoredinrepositories.
Theorganizationalknowledgerepositoriesforstoringandretrievinginformationinclude,butarenot
limitedto:
o Configuration management knowledge repositories containing the versions of software and
hardwarecomponentsandbaselinesofallperformingorganizationstandards,policies,procedures,
andanyprojectdocuments;