Chapter 6: Coaching Models 147
Canceling
meetings or
missing calls
What is the cancellation policy?
Who needs to be notified if either the coach or learner
cancels or misses a meeting? Supervisors?
Maintaining
confidentiality
What are the terms for our coaching sessions in terms of
confidentiality?
How will confidentiality be maintained if ethical issues
arise in coaching?
What is the coach required to disclose to the supervisor or
management?
If there are ethical concerns about the coach, who will
address the issue? Management? A supervisor?
If the coach is external, how will he or she be involved in
observing the learner when working with families?
Handling
misunder-
standings or
ethical
considerations
How will disagreements be handled if any party has
concerns? Does the learner feel that the learning
environment is open and safe, and if not, what can be
done to help the learner feel confident in the coaching
process?
What will be the required action if there are concerns?
What will be the proper action if the coach observes
unethical conduct by the learner? Supervisor?
Management? These should be explicitly addressed at the
beginning of the coaching relationship.
What about systemic or procedural requirements or
barriers that increase the risk of unethical conduct by
staff? Or what if the coach observes the learner making