About the Authors
Kerry Patterson ([email protected]) began his research into the
challenges of developing and maintaining healthy organizations
during his doctoral work at Stanford University. He has taught at
the Graduate School of Management at Brigham Young
University, and for over two decades has worked as a consultant
on extensive culture-change projects. His award-winning, video
based training programs have been used successfully by hundreds
of the Fortune 500 companies. Among his many clients are Ford
Motor Company, Allstate, and Intermountain Health Care.
Joseph Grenny ([email protected]) cofounded California
Computer Corporation. He also cofounded Unitus, a nonprofit
organization that helps the third-world poor achieve economic
self-reliance. He has taught and coached thousands of corporate
and government leaders around the world. In the past seventeen
years he has designed and implemented major change initiatives
for numerous clients including IBM, AT&T, Lockheed Martin,
the state of California, and Columbia HealthCare.
Ron McMillan ([email protected]) holds advanced degrees in
sociology and organizational behavior. He cofounded Covey
Leadership Center and was vice president of research and devel
opment foJ' seven years. He serves on the board of directors of
Amcl'icull Fumily Institute. For over twenty-five years, he has