142 PowerPhrases in Action
What do you know about...?To learn if someone means what he or she says, ask,What I heard you say was....Did I hear you correctly?Let me make certain I understand you correctly. My
understanding is...Are you committing to...?Are you saying that...?Also, ask questions that get participants to say what they are
committing to rather than agreeing to something you have said.
Instead of asking,
Will I have the report by Tuesday?ask,
When are you committing to get that report to me?You can be more certain of their commitment when you hear
the words come out of their mouths.
To see if you were clear in your explanations, rather than
asking,
Do you understand?Do you have questions?