CEH

Troubleshooting 439

System Requirements

Make sure your computer meets the minimum system requirements shown in the following

list. If your computer doesn’t match up to most of these requirements, you may have

problems using the software and files. For the latest and greatest information, please refer

to the ReadMe file located in the downloads.

■ A PC running Microsoft Windows 98, Windows 2000, Windows NT4 (with SP4 or

later), Windows Me, Windows XP, Windows Vista, or Windows 7

■ An Internet connection

Using the Study Tools

To install the items, follow these steps:

1. Download the .ZIP file to your hard drive, and unzip to an appropriate location.
   Instructions on where to download this file can be found here: http://www.sybex.com/go/
   cehv8.


2. Click the Start.EXE file to open up the study tools file.


3. Read the license agreement, and then click the Accept button if you want to use the
   study tools.
   The main interface appears. The interface allows you to access the content with just one or
   two clicks.

Troubleshooting

Wiley has attempted to provide programs that work on most computers with the minimum

system requirements. Alas, your computer may differ, and some programs may not work

properly for some reason.

The two likeliest problems are that you don’t have enough memory (RAM) for the

programs you want to use or you have other programs running that are affecting the

installation or the running of a program. If you get an error message such as “Not enough

memory” or “Setup cannot continue,” try one or more of the following suggestions and

then try using the software again:

Turn off any antivirus software running on your computer. Installation programs

sometimes mimic virus activity and may make your computer incorrectly believe that

it’s being infected by a virus.

bapp02.indd 439 22-07-2014 10:58:09