440 Appendix B ■ About the Additional Study Tools
Close all running programs. The more programs you have running, the less memory is
available to other programs. Installation programs typically update files and programs;
so if you keep other programs running, installation may not work properly.
Have your local computer store add more RAM to your computer. This is, admittedly,
a drastic and somewhat expensive step. However, adding more memory can really help
the speed of your computer and allow more programs to run at the same time.Customer Care
If you have trouble with the book’s companion study tools, please call the Wiley Product
Technical Support phone number at (800) 762-2974 Ext. 74, or e-mail them at http://
sybex.custhelp.com/.bapp02.indd 440 22-07-2014 10:58:09