The Leadership Training Activity Book: 50 Exercises

SET AN EXAMPLE^183

Please,try that again.

Please, trythat again.

Please, try thatagain.

Please, try that again.

Step 3: Debrief by asking participants to respond to these questions:

 Which worked?

 Did you have to think of some specific situation to make a true

difference in your language style?

Step 4: Begin Practice #2 by saying, “In your pairs, take turns speaking the
following phrases, putting inflection or emphasis on a different word in
the phrase each time.”
a.You did that well this time.
b.Have you read the procedures for this process?
c. Is this the result you intended?
d.What do you think?

Step 5: Debrief by posing this question for discussion:

“Why do simple phrases like these get you into trouble during a

conflict?”

Step 6: For Practice #3, ask participants to change partners and tell them,

“This time, take turns speaking the same phrases, but put inflection or

emphasis on a tone of voice that shows emotion. Listen to the way I can

show a different emotion each time for:

Anger (demonstrate)

Interest (demonstrate)

Pleasure (demonstrate)

Apathy (demonstrate)

Distraction (demonstrate)”

Step 7: Debrief by posing these questions for discussion:

Which tones of voice seem to be most valuable? What might be most

appropriate?

Which tone is the best one for a leader who is trying to resolve a

conflict? Why?