The Coaching Role: Inspiring and Motivating3
Here is a memo that makes obvious use of the
“3-1-3” formula.To: Will
From: MattSubject: Your responsibilitiesAs you know, production of the first 15 spring dress designs begins next
Wednesday. All of us have had an opportunity for hands-on inspection of
each design. None of the designs appears to be especially difficult.Your group will have responsibility for Designs A through E, Margaret’s
group for designs F through J, and Ted’s group for K through O.Naturally, the retail team needs these finished goods right on time in
order to launch the new image campaign at least two weeks before the
competition’s drop dates.Each of your associates should have a design-by-design specification
guide. As usual, consulting those guides and checking jobs in progress
are especially critical during the first four to six hours of production. If
you have any questions, of course, let’s talk.The new air-conditioning unit should make the production rooms a lot
more conducive to concentration. And it will be interesting to see if the
vote to switch from classical to country music will improve output!
Team leaders will deliver all inspected garments to rooms #1 and #2
for packaging.We have eight working days to meet the quotas we discussed last Friday.
We all agreed that seemed like a comfortable deadline, so if we can beat
it ... with error-free goods ... let’s do it!We are still slightly ahead of the Men’s Division going into the last
quarter. I don’t know about you, but I want that bonus! And, after all,
why shouldn’t the best division in the entire company have it?Again, call or come by with any questions or problems. My door is
always open because (as you know) my office doesn’t have one!