Coaching, Mentoring and Managing: A Coach Guidebook

(Steven Felgate) #1

Exercise: Applying the Four “P’s” .....................................................................


If the four “P’s” work at all, they must work for you. So let’s
put them to the test. This exercise is designed to prepare you for
your next major StaffCoaching™ challenge. You probably already
know what that challenge is — or at least what it’s likely to be.
In the box below, list the top three job situations that you
dread. One such situation you dislike might be announcing a
project everyone hates. Another could be dealing decisively with
ongoing, inappropriate behavior from an individual or the group.
After you have noted three such challenges, pick that one situation
you feel least able to control. Fill in an approach to each of the
four “P’s” listed below.

Coaching, Mentoring and Managing

7


a. __________________________________________________________
b. __________________________________________________________
c. __________________________________________________________


  1. What PLAN can I think of that might make the situation as painless as
    possible? (It’s always good to have an alternate plan, too.)

    __________________________________________________________


  2. What specific PRACTICE would best prepare me for the upcoming
    encounter or occurrence? (Working through a speech? Arming myself with
    research or data?)

    __________________________________________________________


  3. How is my PATIENCE likely to be tested? How can I be ready for the
    impatience I will undoubtedly feel? How will I counter it?

    __________________________________________________________


  4. How will I demonstrate PERSISTENCE in presenting my plan or
    position? What responses to hypothetical resistance or complaints can I
    arm myself with?

    __________________________________________________________


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