Coaching, Mentoring and Managing: A Coach Guidebook

7

of the StaffCoach™. You mentor to clarify importance,

you coach for clarity and you counsel for accountability.

4. Agree on deadlines. Be careful with assumptions. When
   you give an assignment, people won’t automatically know
   when it’s due. Spell out deadlines clearly. Leaving
   something to chance will add to your stress and
   unnecessarily risk your results. To make sure deadlines are
   M.E.T., you should ...
   Monitor milestones.
   Build in periodic progress checks before the project
   completion date.
   Energize efforts.
   If project phases are lagging, suggest ideas and/or change
   procedures or personnel to bring the project back up
   to speed.
   Trumpet the team!
   Did you meet the deadline? Find some way to celebrate it.
   The celebration doesn’t have to be a big deal — a quick
   meeting to acknowledge key players, an inexpensive
   lunch at a favorite “out of office” gathering place, going to
   the individuals and thanking them. Recognize the effort.
   The important thing is this: Don’t let a deadline victory
   slip by without a “trumpeting the team” celebration.


5. Provide feedback.Ask your staff to give you feedback,
   written or spoken, on how the job is going. How could it
   have been planned better? How do team members feel you
   have responded to their needs? The act of seeking ideas
   and opinions through open-ended questions will boost the
   morale of your team more than the greatest pep talk
   ever spoken!

Managing Within the StaffCoaching™ Model

The road to

success is marked

with tempting

parking places.