Coaching, Mentoring and Managing: A Coach Guidebook

The Coach Attitude ............................................................................................

We began this book by identifying those values which

successful coaches embody. Coaches imprint their values on the

people who are on their team. Inherent in each value is a positive

attitude. An important responsibility of yours as the StaffCoach™

is to exhibit a positive attitude. Your attitude translates those

values into team activity that supports company objectives. You

project and transfer these positive values through specific actions.

1. Setting an example


2. Being fair and equitable


3. Seeking the participation and involvement of each
   team member


4. Honoring each member of your team

Exercise ..............................................................................................................

Following are three scenarios. Each one reflects one of the

three ways of projecting a positive StaffCoach™ philosophy. Each

scenario is done first the “right way” and then the “wrong way.”

See if you can spot the StaffCoach™ techniques that aren’t

implemented ... as well as those that are implemented in

projecting a positive philosophy to team members.

1. Setting an Example
   The Right Way
   Coach:
   Well, let’s take a break and pick back up in about
   10 minutes, okay?
   (As all leave but Jenny) I think we’re getting some good
   ideas for this new project, don’t you?
   Jenny:
   Yes. No thanks to Nancy.
   Coach:
   What do you mean?

Coaching, Mentoring and Managing

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