2
Supervisory/Personnel Information
Again assuming, as we are, that you are new to this team
environment, the ability to obtain the evaluations and assessments
of supervisors and/or personnel files will be very helpful in
determining the performance level of your team members.
What are you looking for?- Performance reviews
Any insights and information you can gain from the
recorded evaluations of previous managers will be helpful
in gauging team member strengths, problems or potential. - Supervisor insights
If your team is large enough to include supervisory
personnel, then you should carefully evaluate their views
and performance appraisals of team members’ attitudes,
aptitudes and actions at this point. (Obviously, your
evaluation of the supervisors themselves would affect
this data.) - Coaching approach used in the past
This allows you to assess if what was done in the past
with this employee or the team was effective and should
be repeated. General Patton’s retort, when told to retreat,
that he never bought the same real estate twice is apropos
here. Why repeat what had little effect?
One way to standardize supervisory input to the performance-
evaluation process is to employ a five-point form like the one on
the following page. Each supervisor should be asked to complete
one of these forms for each of the team members.
The Five-Step StaffCoaching™ Model“The price of
greatness is
responsibility.”
— Winston
Churchill